Sheridan College Tourism and Travel students visit iconic Delta Chelsea Hotel in Toronto
Ensuring that Sheridan’s Tourism and Travel students get real hands-on training is one of the most important aspects of the two-year program, says Victoria Renton, coordinator of Sheridan College’s Tourism and Travel program. With that mandate in mind, 60 Sheridan Tourism and Travel students, accompanied by instructor Omar Smith, recently visited Canada’s largest hotel, The Delta Chelsea, located at 33 Gerrard St. in the centre of Toronto’s Entertainment District.
“The familiarization trip gave our Sheridan students the opportunity to see meeting and convention space, guest rooms (suites and standard rooms) and front and back of the house areas at one of the largest hotel operations in the city,” said Renton.
Students were given guided tours of the rooms they will be booking for clients, an in-depth look at the convention centre space and its functions, and an inside look at hotel operations from the guest perspective at the front of house and from the hotel’s perspective through the actual back of the house operation.
“The trip is useful to the students as it gives them a baseline standardization of what a Canadian 4 star hotel offers. They can use this as a guide for all hotels in Canada when it comes service, quality, and facilities,” said Renton.
“Visiting the Delta Chelsea with my class was a great insight into the accommodation aspect of travel and tourism. Seeing the mechanics of how a larger scale hotel operates was an eye opening experience and made me realize which sector in the travel and tourism industry I would like to to get into, ” said Stephen Crawford, first year Tourism and Travel student.
The Delta Chelsea in an iconic property for the Delta brand in Canada and is the largest hotel in the nation. Sheridan College Tourism and Travel students were invited for an up-close and personal look at Delta Hotel’s brand awareness, Delta accommodations, their target clientele, rates, decor, products, services and ambiance.